The Mental Health Association of Westchester (MHA) is a community-based not-for-profit committed to recovery-focused mental health services through advocacy, community education and direct services. We are recognized as the leader in Westchester in providing person-centered services that involve collaborating with each individual to achieve his or her goals.
MHA facilitates recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making and collaborative work. Our highly trained staff utilize evidence-based practices throughout our comprehensive array of trauma-informed and recovery-oriented services.
Through our robust services, as well as our advocacy programs and community events, MHA is able to meet the needs of thousands of adults, children and families each year, helping them live independent lives in the community.
Join our Team! We have an exciting new opportunity for a full time Community Outreach Worker for our mobile unit in Westchester County, NY.
SUMMARY of DUTIES
Our Driving Towards Resilience Program delivers behavioral health services to individuals who are uninsured and underinsured or have otherwise been unable to connect to needed services as well as to members of the military, veterans and their family members. The Community Outreach Worker is an individual who has direct experience of challenges with Substance Use and/or mental health conditions and who assists with identifying and engaging individuals who may need of services or support. The Outreach Worker is responsible for 1) assisting to educate the community about these new services; 2) Identifying and engaging with those who are eligible for MHA services, and 3) as appropriate, connecting these individuals to other supportive services including for example, housing, employment, educational supports, physical care, and 4) maintaining contact to assure continuity of services. MHA staff value individual rights of self-determination, choice, shared decision-making and collaboration. When possible, we utilize evidence-based practices; always embracing a trauma-informed and person-centered approach.
SPECIFIC DUTIES and RESPONSIBILITIES
The Community Outreach Worker will employ a recovery-oriented and person-centered approach and have experience providing direct service and intervention to individuals with behavioral health conditions to fulfill the following:
1. Provide culturally sensitive outreach and engagement to anyone, anywhere.
2. Connect individuals with appropriate services, respecting rights of self-determination and choice.
3. Working collaboratively, identify other community services that support recovery and help establish connections to those services.
4. Maintain contact to assist individuals negotiate systems, coordinate multiple aspects of care, and establish connections with additional service providers as needed.
5. Document client interactions in electronic health record to maintain a permanent record of client activity according to established methods and procedures.
6. Participate in agency training programs.
7. Follow the established agency/program policies & procedures.
8. Maintain appropriate professional standards.
9. Operate agency vehicle.
10. Other designated or related duties.
REQUIRED KNOWLEDGE and SKILLS
1. The Community Outreach Worker will have experience providing direct service and intervention to individuals with Substance Use and/or Mental Health challenges.
2. Knowledge of the challenges experienced by and issues pertinent to members of the military, veterans and their family members preferred.
3. Knowledge of the common challenges associated with substance use/mental health conditions.
4. Working familiarity with community resources, including entitlement programs, medical, financial and legal services, housing and emergency food programs, and behavioral health treatment and rehabilitation services.
5. Understand the impact of culture on behavioral health conditions and be able to effectively engage clients in culturally sensitive manner.
6. Must be able to perform duties in an independent and efficient manner.
7. Familiarity with and ability to use an Electronic Health Record system.
8. The Community Outreach Worker is expected to practice in a recovery oriented, person–centered manner.
1. The Community Outreach Worker will have at least two years of experience working in this field.
2. Basic Computer knowledge and ability to document in an electronic health record is required.
3. Must be reliable and able to work independently and understand the importance of maintaining confidentiality.
4. Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier.
5. Must maintain current New York State Defensive Driving certification.
6. Must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search.
7. Must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List.
8. Must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect.
9. Must be legally eligible to work in the United States.
MHA of Westchester is an equal opportunity employer that is committed to cultural competency, diversity, and inclusion and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by the applicable law.
To apply, please send your cover letter and résumé by e-mail to email@example.com with “Community Outreach Worker” as the subject line of the e-mail. Thank you.