The Mental Health Association of Westchester (MHA) is a community-based non-profit organization committed to recovery-focused mental health services through advocacy, community education and direct services. We are recognized as the leader in Westchester in providing person-centered services that involve collaborating with each individual to achieve his or her goals.
MHA facilitates recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making and collaborative work. Our highly trained staff utilize evidence-based practices throughout our comprehensive array of trauma-informed and recovery-oriented services.
Through our robust services, as well as our advocacy programs and community events, MHA is able to meet the needs of thousands of men, women, children and families each year, helping them live independent lives in the community.
Join our Team! We have an exciting new opportunity for a Director of Nursing in our Rockland County clinic.
SUMMARY of DUITES
The Director of Nursing will organize and oversee all nursing operations of the organization by ensuring coordination of care through direct supervision of members of the medical team consisting of: Medical Assistants (MA), Registered Nurses (RN) and Licensed Practical Nurses (LPN); providing mentoring, coaching, operational oversight and direct services that reflect MHA’s values of self-determination, choice, shared decision-making. Services will reflect the use of evidence-based practices with a person-centered, trauma-informed approach.
SPECIFIC DUTIES and RESPONSIBILITIES
1. Supervision of Medical Assistants, Registered Nurses and Licensed Practical Nurses across multiple clinic sites.
2. Assist in overseeing trainings for all direct reports, and quality improvement and assurance.
3. Set objectives and long-term goals for all direct reports. Ensure goals and targets are achieved and sustained.
4. Oversight of admissions as it relates to health screenings, medical and client care procedures. This also applies to annual medical screenings and reassessments.
5. Conduct scheduled rounds at the service level to identify any challenges, obtain feedback from staff for improvement strategies and monitor delivery of client care.
6. Participate in the development, maintenance and implementation of management reporting system that provides adequate and timely data for program planning and evaluation purposes.
7. Manage the identification and implementation of evidence-based methodologies and/or best practices, direct the development of programs based on the American Nurses Association (ANA) Standards, and promote teaching and learning strategies/methodologies that maximize engagement and professional practice.
8. Collaborate in program evaluations that measure impact and outcomes against strategic goals and objectives of the heath care setting(s) to enhance the effectiveness of clinical care, medical assistant and nursing performance.
9. Oversight of client medication refill call-log to address and ensure timely response to requests.
10. Facilitation of team meetings with a focus on overall integration of services.
11. Responsibility for ensuring adherence to guidelines and regulations established by applicable regulatory authorities.
12. Attendance at internal management meetings as requested by the Chief Clinical Officer and/or Medical Director.
13. Participation in training as requested by the Chief Clinical Officer and/or Medical Director.
14. Provision of supervision, mentoring, coaching and performance reviews for direct reports.
15. Review and analysis of data to support clinic operations and provision of supportive documentation as required.
16. Participation in the development of key performance indicator (KPI) and oversight.
17. Coordination with outside providers, such as PCP, ensuring that all care coordination is documented in medical record and reviewed regularly.
18. Maintains professional competence through participation in continuing education programs, activities, and other appropriate learning opportunities.
19. Other duties as assigned.
REQUIRED KNOWLEDGE and SKILLS
1. A builder of strong teams that apply their diverse skills and perspectives to achieve a common goal.
2. Communicate effectively with staff, prescribers, and clients.
3. Oversee the enculturation of a defined evidence-based practice methodology across the continuum of care in order to improve quality of care, services and outcomes, while strengthening the nursing practice environment.
4. Sustain a culture in which evidence-based practice is central to the role.
5. Foster an environment of continuous learning and scientific inquiry.
6. Demonstrate competence in all basic routine of nursing activities, including compliance with infection prevention standards, client education, medication administration and management.
7. Have a high degree of comfort exercising sound clinical judgment during all aspects of client care, including triaging clients who present for care on a walk-in, or telephonic basis.
8. Experience understanding family systems based on diversity of cultural and ethnic backgrounds.
9. Experience understanding various evidence-based models and theories pertaining to psycho-education, motivational interviewing, behavioral health, integrated care and recovery.
10. Extensive knowledge of mental health, substance use, family support services, and community resources.
11. Use of Motivational interviewing, recovery and trauma-informed approaches when delivering services.
12. Must be able to perform duties in an independent and efficient manner.
13. Familiarity with and ability to use an Electronic Health Record system.
1. The Director of Nursing shall have a degree as a Registered Nurse and maintain New York State licensure throughout employment.
2. Five+ years of recent experience in community-based organization, hospital, or related field; at least 18 months of which must have been in an administrative, managerial, executive, educational capacity, or in supervision of professional community-based personnel working in any of the above-mentioned areas.
3. Holds Basic Life Support (BLS) certification from the American Heart Association.
4. Must be reliable, able to work independently and understand the importance of maintaining confidentiality.
5. Basic computer knowledge and ability to document in an electronic health record is required.
6. Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier.
7. Must maintain current New York State Defensive Driving certification.
8. Must be cleared by NYS Justice Center through fingerprinting for a Criminal History Records search.
9. Must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List.
10. Must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect.
11. The Director of Nursing must be legally eligible to work in the United States.
MHA of Westchester is an equal opportunity employer that is committed to cultural competency, diversity, and inclusion and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by the applicable law.
To apply, please send your cover letter and résumé by e-mail to email@example.com with “Director of Nursing” as the subject line of the e-mail. Thank you.