The Mental Health Association of Westchester (MHA) is a community-based not-for-profit committed to recovery-focused mental health services through advocacy, community education and direct services. We are recognized as the leader in Westchester in providing person-centered services that involve collaborating with each individual to achieve his or her goals.
MHA offers a range of treatment and support services that are person-centered, recovery-oriented, and individualized to promote recovery and wellness. MHA reaches out to families and individuals by providing services in their homes, nursing homes, homeless shelters and other community sites. Our staff support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making and collaboration. When possible we will utilize evidence-based practices; always embracing a trauma-informed and person-centered approach.
SUMMARY of DUTIES:
Our Health Home Serving Children Program provides community-based care management services to children from birth to 21 years of age. The Care Manager (CM) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have special needs. The work focuses on preventing out of home placements, emergency room visits, and inpatient hospitalizations. The Care Manager provides direct client care services in the community and/or telephonically. The Care Manager will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making and collaboration. When possible he/she will utilize evidence based practices; always embracing a trauma-informed and person-centered approach.
SPECIFIC DUTIES and RESPONSIBILITIES:
1. Provide outreach and engagement to children and families.
2. Conduct a comprehensive, strengths-based assessment of the child and family and their service needs.
3. Develop a child and family specific plan of care in collaboration with each family and their care team.
4. Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner.
5. Facilitate the creation of a support network for each child and family; convene regular meetings with the family and care team to monitor progress towards jointly developed goals.
6. Facilitate ongoing communication among the child, family and community providers.
7. Provide crisis intervention and stabilization to children and families as needed.
8. Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County.
9. Provide 24-hour telephonic crisis intervention services on rotating basis.
10. Document client progress and maintain a permanent record of client activity according to established methods and procedures.
11. Practice with a person-centered, trauma informed philosophy in alignment with the values of MHA.
12. Due to the nature of the program, must have the ability to be flexible with working hours.
13. Complete face to face contacts and telephonic care management services based on the individual’s needs.
14. Adhere to all standards and guidelines established by applicable regulatory authorities.
15. Other duties as assigned.
REQUIRED KNOWLEDGE and SKILLS:
1. Must be knowledgeable of behavioral health diagnoses and symptomatology.
2. The Care Manager must complete the CANS-NY Training and be certified to use the CANS-NY.
3. Must be able to effectively engage clients.
4. Highly organized and self-motivated.
5. Familiarity with and ability to use an Electronic Health Record system.
1. The Care Manager must have a Bachelor’s Degree with two years of relevant experience or be licensed as a Registered Nurse with two years of relevant experience or a Master’s Degree with one year of relevant experience.
2. Basic Computer knowledge is required.
3. Must be reliable and able to work independently and understand the importance of maintaining confidentiality.
4. Have and maintain a valid Driver’s License with a driving record that is satisfactory to our insurance carrier, have and maintain a Defensive Driving certification.
5. The Care Manager must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search.
6. The Care Manager must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List.
7. The Care Manager must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect.
8. The Care Manager must be legally eligible to work in the United States.
MHA of Westchester is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by the applicable law.
To apply, please send your cover letter and résumé by e-mail to email@example.com with “CM-Children’s” as the subject line of the e-mail. Thank you.